Shipping Policy

Shipping Policy

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Processing Times
We aim to process all orders within 1–2 business days. Orders placed on weekends or public holidays will be processed on the next business day.

Shipping within New Zealand

We offer nationwide shipping across Aotearoa using trusted local couriers.

• Standard Shipping: 1–3 business days

• Rural Delivery: Please allow an additional 1–2 business days

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Shipping rates are calculated at checkout and may vary based on location and package size.

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Free Shipping
Enjoy free standard shipping on all orders over NZD $75. This is automatically applied at checkout.

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Tracking
Once your order is dispatched, you'll receive a shipping confirmation email with a tracking link so you can follow its journey to your doorstep.

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International Shipping
At this time, we only ship within New Zealand. We hope to expand internationally in the near future.

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Local Pickup

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We offer free local pickup in Invercargill.

After placing your order, please wait for a confirmation email or notification before coming to pick up. We’ll let you know when your order is ready.

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Pickup Location:
3D Woodhouse street 

appleby

Invercargill

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Pickup Hours:
Monday – Friday, 10 AM – 4 PM

Orders are typically ready within 1–2 business days

If you need to reschedule or have any questions, feel free to contact us at scntdcontact@gmail.com or 027 370 8509

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Lost or Damaged Items
If your order is delayed, lost, or arrives damaged, please contact us at scntdcontact@gmail.com within 7 days of delivery. We’ll do everything we can to help.

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Questions?
Get in touch anytime at scntdcontact@gmail.com. We’re here to help.